Spectrum Tailored Technologies Ltd. is committed to making its Jam Up! mobile application accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to Android and iOS versions of the Jam Up! mobile application (version: 1.0.16)

Compliance status

This mobile application is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard and Section 508, due to the non-compliance(s) and/or the exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reason(s):

(a) non-compliance with the accessibility regulations

• The game itself is not navigable by keyboard or by screen readers.
• Form fields are not navigable by keyboard
• There are some contraventions to colour contrast rules.
• There are some contraventions to element sizing rules.
• There are some elements which do not have labels readable by screen readers.
• There are some links that are not identified as links to screen readers.

What we’re doing to improve accessibility

• We strive to make sure our use of navigation, images and content meets accessibility standards.
• We will work to address issues raised in accessibility audits.
• We aim to introduce automated checks into the development process.
• We listen to user feedback.

Preparation of this accessibility statement

This statement was prepared on 13/04/2025

This statement is based on an Accessibility audit that was performed on Android and iOS versions of the Jam Up! Mobile application.

The statement was last reviewed on 13/04/2025

Feedback and contact information

If you experience any issues accessing content on Jam Up! or believe that we are not meeting accessibility requirements, you can notify us directly through our feedback mechanism.

Feedback Mechanism:
Please contact us via email at support@jamup.io to:

• • Report any compliance failures related to accessibility.
  • Request information or content that is excluded from the scope of the Accessibility Directive.

We aim to respond to all feedback and requests within 5 working days

Access to Alternative Formats

If you require information from Jam Up! in an alternative format such as:

• Accessible PDF
• Large print
• Easy Read
• Audio recording

Please email us at support@jamup.io with:

• Your contact details
• The information you need
• The format you require

We will do our best to provide the requested material in your preferred format within 15 working days, depending on the nature and complexity of the request.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).