Accessibility

We endeavour to ensure that Jam Up! is accessible as possible.

Please contact us to let us know if there is anything we can do to improve our app or website for you.

Accessibility Statement

SPECTRUM TAILORED TECHNOLOGIES LTD is committed to making its mobile applications accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to Jam Up! (November 2024)

Compliance status

Jam Up! is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

We know some parts of the application are not fully accessible. For example:

  • Some screen elements do not have a text alternative or a text label
  • Some pages have reduced colour contrast where the colour of an image element has insufficient contrast with its background
  • Screen readers cannot be used to listen to all features
  • There is insufficient visibility at high zoom levels and in landscape orientation

We are actively developing the Jam Up! mobile applications. We will continue to focus on improving accessibility.

Preparation of this accessibility statement

This statement was prepared on 19th November 2024. It will be reviewed on the 19th November 2025.

An internal audit of Jam Up’s! mobile was undertaken on the 19th November 2024. Jam Up! was tested against the Web Content Accessibility Guidelines V2.2 level A and Level AA. We selected a number of pages with a range of function and content type.

Feedback and contact information

If you find any problems not listed in this statement or think we are not meeting accessibility requirements contact rachael.malthouse@jamup.io

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)