FAQs
Jam Up! has been developed using a co-production approach involving autistic children and their parent/carers and key stakeholders from health, social care and education sectors.
The content has been created by various healthcare professionals including physiotherapists, speech and language therapists, educational psychologists, occupational therapists and SEND Specialist Teachers.
Who has developed and written the content?
Jam Up! has been developed using a co-production approach involving autistic children and their parent/carers and key stakeholders from health, social care and education sectors. The content has been created by various healthcare professionals including physiotherapists, speech and language therapists, educational psychologists, occupational therapists and SEND Specialist Teachers.
Has any user testing taken place?
Jam Up! has been pilot tested across Essex with 31 autistic children and their parent carers. In addition, user testing feedback has been obtained from four focus groups, two in depth interviews and over 100 responses to our online surveys. Currently we are running a trial with 50 families referred to us from the National Autistic Society.
Has any user feedback enabled any features to be added to Jam Up!?
Yes. Feedback from people with sensory impairment led to increase font size, improved colour contrast between text and background and visual and audio descriptors to be added to Jam Up! A screen reader to support ordering clothing items in the dressing task has also been added to aid individuals with visual impairment.
Is Jam Up! endorsed by a relevant body?
Yes. Jam Up! has exceeded ORCHA Baseline review standards. Jam Up! is currently working towards DTAC Medical Device certification and a Kitemark from the National Autistic Society
Are organisations endorsing or using Jam UP?
Yes. Jam Up! is endorsed by Parent Carer Cornwall and the Anna Kennedy Charity.
What risks are associated with using Jam Up!?
Jam Up has undergone a clinical risk assessment associated with DCB0129 clinical safety standards. The Clinical Safety Officer has documented all related hazards and risk scores in the documentation, this is a continuous process. However, there are no high scoring hazards identified. If you would like to discuss our assessments further please contact support@acorncompliance.com
Are the risk management processes published?
Risk management / safeguarding processes can be accessed by clicking on the safeguarding link in the footer of this website.
Is Jam Up! compliant with any recognised app design standards?
Jam Up! is currently working towards Digital Technology Assessment Criteria for health and social care (DTAC). DTAC is the national baseline criteria for digital health technologies entering and already used in the NHS and social care.
Is Jam up! evidence based?
Jam Up! has been developed by healthcare professionals using a broad range of peer reviewed literature. References can be viewed on the Professionals tab on our website.
Can children use Jam Up! independently?
Parents and carers are responsible for determining whether their child is able to use the Jam Up! app independently. We strongly recommend that parents or carers supervise their child’s use of the app to ensure safe and appropriate engagement.
For further information on parental controls and supporting children’s safe use of digital platforms, we advise referring to the ICO (Information Commissioner’s Office) guidelines, available here: https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/childrens-information/childrens-code-guidance-and-resources/how-to-use-our-guidance-for-standard-one-best-interests-of-the-child/best-interests-framework/use-of-parental-controls/
.
Helping autistic children and their families across the country
Meet the Pets
Create friendly pets to guide them through their day as companions, joining in their daily activities.
The App
The app helps parents of autistic children complete tasks more smoothly and make the day easier.
Activities
Activities throughout the day help parents and children get things done in a new and simpler way.
The Jamup.io App is now available for download on Apple and Google.
What does Jam Up! do?
– Assists autistic children aged 5-14 in completing everyday tasks using digital play.
– Offers customisable tasks to ensure children can be supported whilst keeping to their usual routine.
– Provides educational videos and daily tips enabling parents / carers to promote their child’s independence